Docebo have launched a much-anticipated integration, combining the world’s number one CRM system, Salesforce, with their award-winning learning platform.
This new integration empowers your sales, marketing and customer service teams with AI powered learning, right from the Salesforce interface, providing the resources they need, when they need them.
Commenting on the new integration, Mirko Puliafito, Docebo’s Product Director said:
“Taking a look at our previous integration with Salesforce and how our customers were using it, we realized that the only true way that they’ll get the most benefits and value out of their investment is by literally embedding every learning aspect that they need to drive their business directly into Salesforce“
What does the new Docebo and Salesforce integration mean for users?
Train customers and partners from your Salesforce Lightning Community
The new integration uses communities to:
- Train customers and networks of partners on products
- Set up certification programs
- Promote informal learning
Encourage social learning
Most LMS and CRM integrations focus on formal learning. However, the Docebo and Salesforce integration is different; fostering a culture of social learning, supporting how people learn in the flow of work.
More insightful reports
Get a deeper insight into your learners success, by combining training analytics with sales performance. Replicate analytics for courses, learning plans, webinars, and instructor-led training with relative tracking data in Salesforce to create reports and dashboards on the status of training and correlate them with sales performance.
Get set up faster
The redesigned architecture makes it easier to configure, evaluate, run a pilot and go live, with far less need for setup work and minimal dependency on dedicated support from Docebo.
To learn more about the new Docebo and Salesforce integration, watch the video below: